The Social Revolution Social media networks are dramatically changing the way in which we converse with each other. Mobile messaging is now the predominant form of communication. If businesses wish to stay competitive then they must engage with their audience on their audience’s terms. Platforms… Read More »Social Media Chatbots

24/7 real-time customer services are increasingly the norm in our always-on digital culture. Businesses that fall short of this requirement do so at their own peril, putting themselves at a distinct competitive disadvantage. Thanks to the advent of the customer service chatbot, this needn’t be… Read More »Customer Service Chatbot

Introduction AI chatbots represent the state-of-the-art in human to machine communications. Unlike their rule-based cousins, artificial intelligence chatbots incorporate NLP and ML technologies, giving them the ability to converse in a human-like, natural way, and actually learn from their mistakes. Artificially Intelligent bots are transforming… Read More »Best AI Chatbots

Introduction The global chatbot market is growing at an unprecedented rate. It is expected to be worth $9.4 billion by 2024. That’s up from $2.6 billion in 2019. A rise of $6.8 billion. The benefits of chatbots in delivering automated services to businesses are obvious.… Read More »Chatbot Benefits

In the modern world, messaging has become the preeminent method of communication. Whether through text messages or messaging apps, it is how most people prefer to “talk” to each other. Because of this fact, businesses and organizations have developed chatbots. Chatbots can be messaged or… Read More »What is a Chatbot?

Automated assistance needs in business are growing rapidly in our around the clock mobile driven digital culture. This is where the chatbot comes in. Chatbots are designed to facilitate automated conversational workflows, to resolve customer related issues, and create unique sales and marketing opportunities. Nowhere… Read More »Sprout Social Chatbots